Microsoft workplaces

Microsoft 365
setup & support.

When someone starts work, they should be able to sign in and reach what they need. We configure Microsoft 365, staff devices and access around the roles in your business, and hand the laptops over at your office.

Get a Microsoft 365 quote

Microsoft 365 · Entra ID · Intune, where appropriate. Your tenant, domain and licences stay in your ownership.

Workplace setupIllustrative setup

Ready for their first day.

EXAMPLE / 01
AP
Alex ParkerNew team member · fictional example
Set up

A business account with MFA

The right files and applications

A laptop prepared for work

An account for each person. Access for their role.
Microsoft 365 · Entra · IntuneYOUR TENANT
01MICROSOFT 365 & STAFF DEVICES

What the setup includes

  • Business identity and email

    The agreed domain, email configuration, individual accounts, sign-in and multi-factor authentication.

  • PC preparation and enrolment

    Check the hardware, Windows edition and licences before planning Entra join and appropriate Intune enrolment.

  • Access that matches each role

    Agree groups, shared resources and who should be able to reach them.

  • Files and everyday collaboration

    OneDrive, SharePoint and Teams where they fit the work, with the structure and permissions explained.

  • New starters and leavers

    A documented process for creating, changing or removing access.

  • Testing and handover

    Check sign-in, access and expected device behaviour. Leave the relevant setup and ownership details with you.

Check the starting point

Changes to an existing Microsoft setup

Moving business email, changing an inherited setup or replacing an existing directory is not the same as starting a new tenant. We first establish who controls the systems, what must move and what downtime would mean.

Microsoft Entra join and device management are separate parts of the plan. Windows Home is not suitable for Windows Entra join. Intune and other capabilities depend on appropriate licensing.

We do not describe a setup as “fully secure” or promise compliance through a checklist. Changes are agreed, tested and documented for the scope of the job.

Account ownership

Your accounts
and access.

Your domain and Microsoft tenant belong to you. Access is agreed for the work, and the handover explains what has been set up.

Before we touch a system
We agree the job and the permissions it needs.
When the work is finished
You receive the relevant setup details and instructions.
When you need more help
Choose a defined support plan or book another piece of work.
How we work
A few useful answers

Before you get in touch

Do we keep control of our tenant and domain?
Yes. The intention is customer-owned accounts with agreed administrative access for the work or support arrangement. The handover explains what remains under support and how access is managed.
Are Microsoft licences included?
No. Licences, hardware and other subscriptions are separate unless a written quote explicitly includes them. The required capabilities and Windows editions are checked first.
Can you prepare devices before a new employee starts?
Yes. We need the role, the access it requires, a compatible device and the permissions, in advance.
Do you provide support afterwards?
Yes. Support plans are available for account changes, new starters, leavers and day-to-day office IT. Small office includes three visits a month; the per-user plans include unlimited visits for covered work, subject to the fair-use policy. See the support plans.
What happens if the person who set this up is unavailable?
Your support agreement identifies the main contact and cover arrangements. The setup and changes are documented to help the person handling the work.
Do you act as a Microsoft-certified partner?
No such status is claimed on this site. The service is independently supplied by Northwired. Microsoft product names identify the systems being configured.
After the setup

Ongoing Microsoft 365 support

After setup, you may need help with new starters, leavers, replacement devices and changes to account access.

Ongoing support is available from £279 a month. Each plan explains the covered systems, included visits, service hours and any separately charged work.

See the support plans
Contact Northwired

How many people need to be ready?

Tell us whether this is a new setup or an existing workplace, and the approximate number of users and PCs.

Get a Microsoft 365 quote