STRAIGHTFORWARD PRICING

Prices & services.

One-off help, business projects and ongoing support. We confirm the complete cost before you book.

GET SOMETHING SORTED

One-off IT support.

Visits across North London include travel. The complete charge is agreed before you book.

Local IT visit

£119

first hour at your home or office

For a computer, printer, account or everyday software problem.

  • One hour of agreed work
  • Travel across North London included
  • Extra time agreed before continuing
Request a visit

Remote help

£49

up to 30 minutes

For a small software problem that can be handled without a visit.

  • Suitability checked first
  • A guided remote session
  • Clear explanation of the outcome
Request remote help

No VAT is charged. Equipment and any travel charge outside North London are separate, and agreed before you book.

How diagnosis and hardware faults are charged

Diagnosis and troubleshooting are chargeable on the agreed basis, even if the result is advice or a referral rather than a completed fix. Extra chargeable work is discussed before continuing.

If a physical hardware fault is identified in the first ten minutes of a visit or remote session, there is nothing to pay for that appointment. We explain the next step. This is a limited hardware-triage exception, not a general “no fix, no fee” offer.

BUILD THE NEXT PART OF YOUR BUSINESS

Business project prices

Guide prices give you a starting point. Your written proposal confirms the deliverables, timing and complete cost.

From £1,495

Business website

A focused website that explains your business and gives customers an easy way to contact you.

  • Around five pages
  • One enquiry route
  • One consolidated revision and handover
Discuss this project
From £1,495

Microsoft 365 setup

Get your business accounts, email and compatible staff PCs ready for work.

  • One tenant, up to five users and five PCs
  • Accounts, access and MFA
  • Licences, equipment and migration separate
Discuss this project
£995–£1,495

Workflow automation

Connect one repeat task across the tools your business already uses.

  • One agreed process
  • Testing and exception handling
  • Subscriptions and usage separate
Discuss this project
Project quote

Custom business app

A tool for managing jobs, customers, records or the way your team works.

  • Features agreed before the build
  • Clear ownership and handover
  • Hosting and ongoing support agreed separately
Discuss this project

No VAT is charged. Licences, hardware and any travel charge outside North London are itemised before you agree anything. Larger sites, inherited systems and complex integrations need a separate scope.

Getting a new business ready?Technology setup from £1,495. Add a website, branding or other work to fit your launch.
Explore business setup

HELP THAT KEEPS COMING BACK

Monthly office support

Choose the level of support for your office. The full plan page explains covered work, booking, service hours and exclusions.

ESSENTIALS

£45/ user / month

Everyday support
for a larger office.

Minimum £350 a month. Unlimited visits for problems that cannot be fixed remotely; fair use applies.

Read the visit rules
MANAGED

£75/ user / month

More hands-on help
as your team grows.

Minimum £550 a month. Unlimited visits for covered work, with a monthly check-in; fair use applies.

Read the visit rules

No VAT is charged. Licences, hardware and any travel charge outside North London are itemised before you agree anything. The Small office price is the current launch offer for the first ten offices; the published standard price is £399. See the full terms before choosing a plan.

Compare support plans
WEBSITE CARE£49 / month

For agreed website checks and small changes. Included with Managed where we built or host the site.

WORKFLOW & APP CAREFrom £149 / month

For agreed maintenance, failure checks and small changes. Third-party costs are separate.

What we work on

Software, accounts
and networks.

From a laptop that refuses to behave at home, to the computers and Microsoft 365 a ten-person office runs on. Done at your desk, or remotely when that’s quicker.

  • Windows and macOS faults
  • New computer and printer setup
  • Accounts, email and passwords
  • Malware, slowdowns and clean-ups
  • Moving files between working machines
  • Routers, mesh, home and office Wi-Fi
  • Microsoft 365 and staff PCs
A few useful answers

Pricing questions

Will you agree the total before starting?
Yes. We confirm the work, the complete price and any equipment or licence costs before you agree to proceed. If the job changes, we discuss extra work and its charge first.
Do I need a monthly plan?
No. You can arrange a one-off visit, remote session or business project. Ongoing support is a separate choice.
Do you cover my part of North London?
We cover North London, with travel included for visits. Send your postcode and a brief description so we can arrange the right appointment.
What about cancellations?
Your booking sets out the cancellation terms for the work, including any applicable consumer rights. Read the service terms.

LET’S TALK IT THROUGH

Not sure which option
fits your job?

Tell us what you need help with. We’ll explain the suitable next step.

Start a conversationConsultations are free of charge.